Jacqueline believes that artists have a role to play in the society and a commitment to humanity. She is keen to facilitate conversations between people from different backgrounds and circumstances by reaching out to them through music.

Over the years, her projects have included:

- Audio book recording of Frederic Chopin in Cantonese for The Hong Kong Society for the Blind

- Audio magazine recording in English for the Equal Opportunities Commission, Hong Kong

- Organiser of Save Nepal Earthquake Relief Concert in May 2015

- Music Coach for Arts for the Disabled artists

- Adjudicator for Arts for the Disabled Association Hong Kong 'Cross All Borders' Talent Show

- Fundraising performance for Peace International Foundation

- 'Play me I'm Yours, Street Pianos' performance

- Performed a fundraising concert for UNICEF, Hong Kong

-Outreach workshop in collaboration with Music Children Foundation in Sham Shui Po

Jacqueline's students are also active participants of the Oxfam Musical Marathon every year.